Claim Route 360
Route and schedule claims in minutes with conflict-free calendars and drive-time buffers.
Route OptimizationConflict AlertsDrive-time Buffers
Transforming Industries with Smart Software
We build focused SaaS that removes friction from insurance, construction, service, and automotive workflows—routing, scheduling, secure media, and more.
Who We Are
Streamline Factory designs practical, elegant tools that automate the busywork. From claims routing to remote DIY guidance to privacy-first camera workflows, our apps are built with real-world field experience and modern engineering.
Powerful Tools. One Streamlined Ecosystem.
Everything you need to plan routes, schedule work, manage customers, and keep sensitive content secure—without juggling five different systems.
Claim Route 360
Route, schedule, and manage insurance claims in minutes—built for adjusters, by adjusters.
Service Route 360
Dispatching, scheduling, and customer management for field service teams.
FixMate
Live remote guidance from vetted trades pros—plus an integrated materials marketplace.
PriviCam
Privacy-first camera app that separates personal and work media, securely.
Our Apps
Purpose-built tools that help adjusters and field teams move faster, avoid mistakes, and keep sensitive media secure.
Service Route 360
Dispatch, schedule, and manage jobs across your field service team—without the chaos.
Smart DispatchTechnician ETAsWork Orders
PriviCam
A privacy-first camera that separates personal and work media, with case-aware uploads.
Work/Personal SeparationAuto TaggingSecure Uploads
Claim Route 360 — Faster, Smarter Claim Days
What it’s for
End the daily zigzag. Claim Route 360 optimizes your inspection order, builds realistic schedules with travel buffers, and prevents double-booking so you can close more claims without burning out.
Highlights
- Route optimization that clusters stops and cuts backtracking
- Conflict-free scheduling with instant overlap alerts
- Automatic drive-time buffers between appointments
- GPS-verified addresses with unit/gate notes
- Context-rich appointments (claim notes, photos, tasks)
- Offline-friendly mobile access in weak-signal areas
Why it matters
- 30%+ less time driving, more time inspecting
- Fewer no-shows and late arrivals
- Cleaner week, higher throughput, better reputation
Service Route 360 — Orchestrate Your Field Team
What it’s for
A command center for dispatchers and team leads. Assign jobs, balance workloads, generate ETAs, and keep customers informed with a modern, map-aware board.
Highlights
- Smart dispatch board with drag-and-drop scheduling
- Live ETAs and customer notifications (SMS/email)
- Technician profiles, skills, and certifications
- Work orders with checklists, photos, and signatures
- Fleet-aware routing and zone management
- Light inventory & parts notes at the job level
Why it matters
- Higher first-visit completion rate
- Shorter turnaround from booking to invoice
- Happier customers thanks to accurate ETAs
PriviCam — A Camera that Respects Privacy
What it’s for
Separate “Work” and “Personal” at the camera level. PriviCam prevents cross-contamination, supports consent logging, and can auto-upload to the correct case folder.
Highlights
- Dual-mode capture: Work vs Personal
- Case ID/claim number tagging at capture time
- Automatic secure upload to case storage
- Built-in face/license-plate blur tools
- Consent prompts and audit trail
- Offline capture with later sync
Why it matters
- Protects customer privacy and your brand
- Faster report prep—media is already organized
- Lower risk of misfiled or leaked photos
What Users Are Saying
“Claim Route 360 cut our routing time down to minutes. Game changer.” — John T.
“With FixMate, I installed a faucet with remote guidance—no plumber needed.” — Lisa M.
“PriviCam keeps my work photos private and organized. Exactly what I needed.” — Alan R.
Industry Insights & Updates
Practical notes on routing, scheduling, and building efficient operations.
Driving in Circles? How Claim Route 360 Stops the Daily Zigzag and Gets You Back on Track
Stop wasting time and fuel with figure-eight routes — here’s how Claim Route 360 optimizes your day.
The Cost of Double-Booking: Why Adjusters Can’t Afford Calendar Confusion
Double-booking isn’t just awkward — it’s costly. Here’s how to eliminate it for good.
Top 7 Mistakes Adjusters Make When Scheduling Inspections (and How to Avoid Them)
Seven common pitfalls — and how Claim Route 360 helps you avoid every one.
“Wait… What Claim Is This?” – How Claim Route 360 Ends the Inspection Guessing Game
Show up prepared every time with context-rich appointments and GPS-verified details.
10 Things I Wish I Knew as a New Property Adjuster
Ten practical lessons new adjusters can apply immediately in the field.
Driving in Circles? How Claim Route 360 Stops the Daily Zigzag and Gets You Back on Track
Let me paint a picture that might feel a little too familiar:
You're sipping gas station coffee, flipping through today’s inspection list. You’ve got one in Eastside, another 30 minutes west, then back across town to a spot you passed an hour ago. You pause, squint at the map, and wonder…
“Why am I driving in circles?”
Spoiler: it’s not your fault. When you’re booking inspections on the fly—based on availability, urgency, or client preference—your route gets built in chaos mode. But every mile you drive out of order isn’t just annoying—it’s money down the drain.
If you’ve ever ended your day with a sore back, a half-empty tank, and three claims still left to inspect, this one’s for you.
🚧 The Mistake: Route Chaos in the Wild
- Claim A at 9:00 AM on the east side of town.
- Claim B at 11:00 AM… 45 minutes west.
- Claim C at 1:00 PM… right near Claim A.
- Claim D at 3:00 PM… right next to Claim B.
You’ve just driven a perfect figure-eight, wasted time, wasted gas, and guaranteed that you’ll be behind schedule before lunch.
Multiply that zigzag by 5 days a week, and you’re looking at hundreds of miles, dozens of hours, and serious wear and tear—on both your truck and your patience.
✅ The Fix: Smart Route Optimization with Claim Route 360
Claim Route 360 comes built with mapping intelligence designed specifically for adjusters. It doesn’t just map your inspections—it strategically organizes your entire day for maximum efficiency.
- 🗺️ Optimized Route Planning: Suggests best slots to reduce backtracking.
- 🧭 Visual Mapping Interface: See your day on a map, add claims into clusters with one tap.
- ⏱️ Travel Time Buffers: Built-in cushions so you’re not late (or skipping lunch).
- 🛠️ Real-World Adjuster Settings: Customizable for region, traffic, rural/urban, and time-of-day factors.
💸 The Real Cost of Driving in Circles
- ⛽ Fuel: +25 miles/day = $16.75 wasted
- ⏰ Productivity: 1–2 fewer claims closed daily
- 🛞 Wear: More maintenance, more expenses
Over a 5-day week, that’s $800+ lost just from bad routing.
🧠 Less Time in the Truck, More Time Closing Claims
- 30% less drive time
- 2–3 more inspections daily
- No more “Friday marathon” fatigue
🚀 Final Thoughts
Claim Route 360 doesn’t just plot your day—it optimizes it. Spend less time in the truck, more time closing claims.
👉 Try Claim Route 360 and reclaim your time, your fuel, and your Friday evenings.
The Cost of Double-Booking: Why Adjusters Can’t Afford Calendar Confusion
If you've ever been halfway across town when your phone buzzes with a “Where are you?” text from a homeowner, only to realize… you’re supposed to be at two places at once—you’re not alone.
Double-booking isn’t just a nuisance—it’s a liability. Calls, new claims, follow-ups, human error… your schedule can quickly become your worst enemy.
📅 The Mistake: Two Appointments, One Time Slot
- Agree to 1:00 PM on Friday with a policyholder
- Book an urgent claim via email—same timeframe
- Now you’re double-booked
Outcome? Reschedules, rushed inspections, or no-shows. The cost: lost time, lost trust, lost income.
✅ The Fix: Real-Time Conflict Management with Claim Route 360
- 🔁 Smart Conflict Detection: Alerts instantly if you overlap.
- 📲 Centralized Calendar: Everything syncs across laptop, tablet, and phone.
- 🔄 Drag-and-Drop Flexibility: Move events, notify homeowners automatically.
- 🧠 Drive Time Buffers: Prevents unrealistic back-to-backs.
💡 Why It Matters
- Late/no-shows frustrate insureds
- Disorganization hurts reputation
- Conflict-free days = more quality inspections
🛠️ Real Adjusters. Real Solutions.
I’ve tried sticky notes, spreadsheets, shared calendars—none match the all-in-one scheduling of Claim Route 360.
🚀 Ready to Eliminate Double-Booking?
Claim Route 360 makes your calendar smarter—and your day smoother.
👉 Try Claim Route 360 today and let your schedule work for you, not against you.
Top 7 Mistakes Adjusters Make When Scheduling Inspections (and How to Avoid Them)
When you're juggling multiple property inspections, client calls, and last-minute changes, it's easy to let scheduling become a daily source of chaos. I’ve been in the trenches—booking inspections late at night, accidentally double-booking myself, and driving unnecessary miles across town more times than I’d like to admit.
If that sounds familiar, you’re not alone. After years in the field, I’ve identified the 7 most common scheduling mistakes adjusters make—and more importantly, how tools like Claim Route 360 help eliminate them completely. Let’s dive in.
1) Double-Booking Appointments
The Mistake: Scheduling two inspections at overlapping times—especially when bouncing between texts, emails, and paper calendars.
The Fix: Claim Route 360 flags conflicts instantly and keeps a real-time, device-synced calendar. No more guessing if you overbooked.
2) Driving in Circles with No Route Optimization
The Mistake: Wasting hours by visiting properties out of order—or zigzagging across counties.
The Fix: Mapping intelligence optimizes your route automatically, cutting fuel, time, and mileage so you spend more time closing claims.
3) Forgetting Inspection Details or Addresses
The Mistake: Showing up without key context—or missing the unit number in a complex.
The Fix: Each appointment includes client profiles, claim notes, and GPS-verified addresses—instantly accessible on phone or tablet.
4) Failing to Confirm with the Homeowner
The Mistake: Assuming availability—then hitting a locked gate or unanswered door.
The Fix: Automated SMS/email reminders and easy rescheduling reduce no-shows and keep your day on track.
5) Not Factoring in Travel Time
The Mistake: Back-to-back bookings without distance/traffic in mind—leading to late arrivals and rushed assessments.
The Fix: Claim Route 360 auto-blocks realistic drive time and respects regional traffic trends—like having a GPS-savvy assistant.
6) Losing Track of Rescheduled or Canceled Appointments
The Mistake: Manually updating spreadsheets or sticky notes—then missing an update.
The Fix: A fully synced calendar and appointment history track every change and make slot reassignment effortless.
7) Letting Scheduling Consume Your Personal Time
The Mistake: Burning evenings/weekends trying to fit inspections into a packed week.
The Fix: Offer flexible self-scheduling within your predefined availability. You stay in control; clients feel empowered—without the back-and-forth.
🚀 Final Thoughts: Work Smarter, Not Harder
Scheduling doesn’t have to be the most stressful part of your job. Done right, it becomes an asset for fast, professional service and scalable throughput.
Claim Route 360 was built with real adjusters in mind—by people who’ve walked the same rooftops, battled the same weather delays, and managed the same overwhelming caseloads.
Ready to streamline your workflow, eliminate errors, and take back your time?
👉 Try Claim Route 360 today — and schedule like a pro.
“Wait… What Claim Is This?” – How Claim Route 360 Ends the Inspection Guessing Game
You’re pulling up to a quiet neighborhood. You scan the house numbers, park, grab your notepad… and pause.
Is this the roof leak? The hail damage? Was this the one with interior water intrusion?
You flip through emails, scroll your calendar, open your text messages—nothing. Then you realize... you’ve shown up to the right house—but with the wrong info.
It’s not just embarrassing. It's a waste of time, it makes you look unprepared, and worst of all—it can derail the trust homeowners put in you the moment you show up.
In the chaos of managing multiple inspections a day, it’s easy to forget claim details or misplace a unit number. But that doesn't mean it's acceptable—not to carriers, not to clients, and not to your reputation.
🧠 The Mistake: Showing Up with Gaps in Your Info
In theory, every inspection should start with:
- The type of damage
- Claim number and policyholder info
- Specific instructions (gate codes, unit notes, etc.)
But in reality, your schedule might be scattered across texts, emails, phone calls, and sticky notes. Good luck piecing that together when you’re already five minutes late and cell signal drops.
✅ The Fix: Context-Rich Appointments with Claim Route 360
Every inspection you schedule is paired with a fully-loaded client profile. All the info you need is at your fingertips.
- 📋 Claim Notes That Stick: Log and review detailed notes tied directly to each appointment.
- 🏠 GPS-Verified Addresses: Never show up at the wrong duplex again—unit numbers and gate codes included.
- 📲 Mobile Access, Always: Inspection details are available on the mobile app—even offline.
- ⏰ Time-Stamped Logs: Updates, notes, and arrivals are tracked and logged for your records.
🤦♂️ Real Talk: You Can’t Wing It Anymore
Insureds expect adjusters to show up prepared. When you don’t, it undermines trust immediately. But when you arrive with the right name, info, and claim context—you build confidence, close claims faster, and stand out in the industry.
🧰 Let Claim Route 360 Be Your Second Brain
Adjusting is hard enough without memorizing everything. Claim Route 360 doesn’t just organize appointments—it prepares you for each one. Walking into every inspection fully informed makes all the difference.
🚀 Ready to Leave Guesswork Behind?
Try Claim Route 360 today and take the guesswork out of inspections—for good. Because the only surprise you should face at an inspection… is maybe a really friendly dog.
10 Things I Wish I Knew as a New Property Adjuster (That No One Taught Me)
Starting out as a property insurance adjuster feels a lot like being thrown into a storm—literally and figuratively. Between learning estimating software, driving hundreds of miles a week, and figuring out how to deal with emotional policyholders… it’s a lot.
When I started, I thought I was prepared. I had the license, the training, the notepad full of acronyms… but what I didn’t have was the kind of real-world insight that only comes from being in the field.
So whether you're gearing up for your first storm deployment or your first desk claim assignment, here are 10 things I wish someone told me when I was just getting started.
1) You Will Make Mistakes—Own Them Early
You’re going to mis-measure a roof. You’ll miss a line item. You might even call the insured by the wrong name (true story). It’s okay. What matters is how quickly you own it, fix it, and communicate it.
Pro tip: Mistakes become learning moments when you admit them early and ask for feedback.
2) Documentation is Everything
If it’s not documented, it didn’t happen—photos, notes, phone calls, even voicemails.
Use this mantra: When in doubt, write it out. A reopened claim months later will make you grateful for that extra ceiling-stain photo or timestamped call note.
3) Your Schedule Will Fall Apart—Have a Backup Plan
Traffic, no-shows, weather—it happens. Smart adjusters build buffers and use tools like Claim Route 360 to reroute, reschedule, and communicate changes instantly. Aim for smart, not overloaded.
4) Your Vehicle is Your Office
You’ll spend more time in your truck than you think. Treat it like a mobile command center:
- Keep a charger, clipboard, measuring tape, snacks, spare boots, and a towel.
- Invest in a solid phone mount.
- Organize your files—or they will own you.
5) People Skills Are as Important as Estimating Skills
Being a wizard with Xactimate is great, but clear communication with homeowners, contractors, and carriers wins the day. Manage expectations, be honest, and over-communicate.
6) Learn One System Inside and Out
Pick a core platform and master it—ideally whatever your firm/carrier uses most. Whether it’s Xactimate, Symbility, or scheduling like Claim Route 360, proficiency = speed and speed closes more claims.
7) Photos Win Claims
Take more pictures than you think you need—then a few more. Wide, close-ups, overviews, directional. Make it idiot-proof for the reviewer and for your future self.
8) Stay Ahead of Burnout
Long hours and emotional conversations add up. Schedule breaks, hydrate, stretch, sleep. Burned-out adjusters make expensive mistakes.
9) Find a Mentor (or at Least a Veteran to Vent To)
Questions and doubt are normal. A seasoned voice can save you time, frustration, and possibly your career.
10) Use Tech That Works for You (Not Against You)
Don’t Frankenstein 12 apps together. Use an integrated platform that handles:
- Scheduling
- Routing
- Client communication
- Notes & documentation
- Calendar syncing
Claim Route 360 does all of this—built by adjusters who’ve been in your boots.
🎯 Final Thoughts: You're Going to Be Fine
No one starts out writing perfect estimates or calming every stressed homeowner. It takes reps, patience, and the right tools. You’ll mess up, you’ll grow, and soon a new adjuster will ask you for advice. Until then—keep learning, keep asking, and don’t forget your ladder straps.
🚀 Want a Smarter Start to Your Adjusting Career?
Try Claim Route 360—built to streamline the chaos, support your growth, and let you focus on what matters: getting claims done right.
👉 Start now with Claim Route 360
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