Route Planner for Insurance Adjusters

Claim Route 360 turns a stack of claim assignments into daily inspection routes. Import claims from XactAnalysis or add them by hand, see every address on a map, choose how many inspections you want each day, and build routes around drive time instead of the order claims came in.

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How the route planner works

  1. Import your claims. Assignments come in from XactAnalysis/XA with insured information and property addresses, or you add claims manually.
  2. See every claim on the map. Each address is plotted so you can see where your inspections sit and group them by area.
  3. Set your daily target. Choose how many claims you want to inspect each day.
  4. Build the routes. Claim Route 360 builds daily routes based on location and drive efficiency.
  5. Put them on the calendar. Drop claims onto inspection days, track appointment status, and adjust when an inspection moves.

Built for CAT volume

After a storm, 50 claims can land in one batch. Instead of copying addresses into a map and building each day by hand, Claim Route 360 organizes the list, maps the locations, splits the work into inspection days, and builds the route for each day.

On inspection day

Open the day's route in the mobile app. Each stop has the claim details and notes, with one-tap navigation to the next address. Update status from the field, and time and mileage are tracked as you go.

What it costs

The Free plan includes manual claim entry (up to 10 claims a month) and manual scheduling on web and mobile. Claim import (up to 300 claims a month) and automatic routing and scheduling are on the Pro plan at $49.99 a month. Phone, SMS, and automated messages are on Elite at $69.99 a month. Pro and Elite include a 14-day free trial.

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Route planner FAQ

Can Claim Route 360 import claims from XactAnalysis?

Yes. Claim Route 360 is designed to automatically import XactAnalysis/XA assignment emails, from your Gmail or Outlook inbox or a Claim Route 360 import address, including claim details, insured information, and property addresses. You can also add claims manually.

Is there a free version?

Yes. The Free plan is free forever and includes manual claim entry for up to 10 claims a month, manual scheduling, the web and mobile apps, and time and mileage tracking.

Does the route planner work on my phone?

Yes. Routes are built in the web app and opened in the iOS or Android app on inspection day, with navigation to each stop.

Who is it built for?

Independent property adjusters, CAT adjusters, daily claims adjusters, and small adjusting teams.

Ready to stop routing claims by hand?

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