Claim Route 360: CRM for Independent Insurance Adjusters
Claim Route 360 is the CRM independent adjusters use from claim assignment to inspection day. Import your claims, build the route, text insureds automatically, and keep every call, text, and email on the claim file. Built by an independent adjuster for CAT and daily claims.
Who it is for
- Independent insurance adjusters working daily claims
- IA firms managing rosters of field adjusters
- Catastrophe deployments coordinating regional routes
Problems it solves
- Hours lost each week to manually planning daily inspection routes
- Claims tracked across email, spreadsheets, and notebooks
- Missed appointments and re-routes that add windshield time
- Difficulty handing claims off cleanly between adjusters
Key features
- Claim import and central pipeline view
- Daily route optimization across multiple inspections
- Scheduling and appointment tracking
- Mileage and time visibility per claim and per day
- Lightweight CRM fields for claim and contact data
- Built for the realities of CAT work, not generic field sales
How it works
Auto-import XactAnalysis/XA assignment emails
Claim Route 360 is designed to automatically import XactAnalysis/XA assignment emails, from your Gmail or Outlook inbox or a Claim Route 360 import address into your dashboard, including key claim details, insured information, and property addresses. Users can also add claims manually when needed.
- Plan the day with route optimization across your assignments
- Confirm appointments and run the day from the schedule view
- Update claim status and notes as you go
Use cases
- Daily residential property claim routes
- CAT deployments with high claim volume in a tight geography
- Multi-adjuster firms coordinating coverage across a region
Pricing
Route Planner for Insurance Adjusters | Mobile Field App | Comms on Higher Plans | Built for CAT Volume
Free
$0/mo
Pro
$49.99/mo
14-day free trial
Elite
$69.99/mo
14-day free trial
Frequently asked questions
Is Claim Route 360 only for CAT claims?
No. Claim Route 360 can be used for CAT claims, daily claims, and any workflow where an adjuster needs to organize multiple inspections by location and schedule.
Does Claim Route 360 include a mobile app?
Yes. Claim Route 360 includes a mobile workflow so adjusters can view claim details and navigate through scheduled inspections in the field.
Can I manually add claims?
Yes. Claims can be added manually. Paid plans may also include claim import options depending on the selected subscription.
What is the difference between the product page and the subscription page?
This product page explains what Claim Route 360 does. The subscription page shows available plans, pricing, limits, and billing options.
Who is Claim Route 360 built for?
Claim Route 360 is built for independent property adjusters, CAT adjusters, daily claims adjusters, and small teams that need better routing, scheduling, and claim organization.
From the Field
- How to Schedule Insurance Inspections Without Losing a Day
- What Software Do Independent Adjusters Use?
- CRM for Independent Adjusters: What It Should Actually Do
- Driving in Circles? How Claim Route 360 Stops the Daily Zigzag
- Why Route Optimization Isn't a Luxury, It's a Necessity for Modern Adjusters
- "Wait… What Claim Is This?" How Claim Route 360 Ends the Inspection Guessing Game
- The Cost of Double-Booking: Why Adjusters Can't Afford Calendar Confusion
- Top 7 Mistakes Adjusters Make When Scheduling Inspections (and How to Avoid Them)
- 7 Reasons Insurance Adjusters Are Switching to Claim Route 360
Compare: Claim Route 360 vs Route X Pro · Claim Route 360 vs Adjuster Copilot
